Shopping for a Vehicle Service Plan

  • Vehicle service plans provide protection beyond manufacturer's comprehensive and powertrain warranties. In addition to parts and labor coverage, these plans include benefits like roadside assistance, car rental, travel reimbursement and towing. Instead of footing the entire bill for an unexpected breakdown, vehicle service plans offer a range of deductibles, allowing you to determine how much you want to pay for repairs.

  • Provides coverage during your vehicle’s manufacturer’s warranty and 30 days after purchase. Vehicle Care provides coverage for many parts not covered by the factory that wear out, like brake pads, headlamps, belts and hoses, windshield wiper blades as well as unlimited fuse and light bulb replacement. You’ll also have Emergency Roadside Assistance, starting as soon as you sign up.
  • For when your vehicle is between 105,001 to 225,000 miles. In simple terms, Powertrain covers the parts of a car that provide power and make it move until you reach 225,000 miles, at which time your coverage will end. Powertrain Level coverage includes areas such as: engine and related parts, transmission, transaxle, transfer case, drive axle, and some hybrid and electric components.
  • After the manufacturer’s comprehensive warranty expires through to 105,000 miles, this plan provides Platinum coverage. Once your warranty expires, we’ll cover virtually all electronic and mechanical components on your vehicle. You’ll also continue to get Emergency Roadside Assistance, starting as soon as you sign up. Platinum Level coverage includes any mechanical breakdown except for a short list of what's listed in the Exclusions from the Coverage and Limits of Liability sections of your vehicle service agreement.
  • The plan’s coverage automatically adjusts to one of three coverage levels to match your current vehicle’s odometer. Starting on the day you purchase your Vehicle Service Contract, regardless of your vehicle’s mileage, you will be eligible for Roadside Assistance coverage. Then, beginning 30 days after the day you purchase your Vehicle Service Contract, you are eligible for coverage of covered mechanical claims as follows: 1) During your vehicle’s manufacturer's comprehensive warranty period, our Vehicle Care coverage is active. 2) When the manufacturer’s comprehensive warranty expires, CarmaCare changes to Platinum level coverage. 3) At 105,001 miles to 225,000 miles CarmaCare changes to Powertrain level coverage. See below for a coverage overview:

  • Your Emergency Roadside Assistance coverage will start upon purchase. Your mechanical failure service contract will start 30 days after purchase and plan coverage will adjust to match your current vehicle’s odometer. Coverage will continue month to month until terminated by you or until your vehicle’s odometer exceeds 225,00 miles or 10 years, whichever occurs first.

  • No. Car insurance generally offers collision and liability protection. Our Vehicle Service Contracts can help you limit the cost of repairs of covered mechanical failures. When you have both, you're better prepared for the unexpected.

  • Getting an online quote is easy. Just provide the state where your vehicle is registered, VIN, and current mileage.

  • We'll show you what deductible options are available for your plan during the checkout process.

  • The plan does not cover any aftermarket modifications or alterations to the vehicle not recognized by the manufacturer. Aftermarket performance kits or systems are not covered

Buying a Vehicle Service Plan

  • CarmaCare proudly accepts VISA, MasterCard, AMEX and Discover.

  • Yes, you can modify your payment type anytime by logging into your CarmaCare account.

  • Payments are made every month and there are no interest or financing charges from CarmaCare.

  • Yes, your plan can be cancelled at any time. To cancel or not to continue your Vehicle Service Contract, log in to your account and click Manage Payment then click Cancel plan or call CWS at 1-877-452-1091.

Using Your Vehicle Service Plan


  • 24-hour Emergency Roadside Assistance Up to $100 per occurrence. Includes towing, battery jump start, fluid delivery, flat tire assistance and lock-out service.

  • Present your vehicle service agreement to the licensed repair facility of your choice before they begin repairs. This includes any licensed repair facility in the U.S or Canada such as dealer service centers, franchise repair centers and independent repair shops. Once your mechanic receives pre-authorization that your repair is covered they will proceed with service. When your service is complete, the plan administrator will then pay the repair shop directly, you simply pay your deductible and drive on.

  • Not every claim requires maintenance or service records. However, there are some maintenance or repair related claims that may require service records. We recommend you keep your maintenance and service records.

  • There is typically no limit to the number of claims that can be filed in a given coverage period. However, there are sometimes monetary value limitations when claims exceed a certain value. Consult your vehicle service agreement for more details.

  • Choose a $100 or $250 deductible when you purchase your plan. Deductibles are applicable on a per repair visit basis.

  • Your plan includes an alternative transportation reimbursement of up to $40 per day (10-day maximum) for a covered repair. Available on the first day of a repair. Alternate transportation coverage includes reimbursement for public transportation, rental car services or ridesharing services from a legal business entity.

  • Yes, all plans include emergency roadside assistance and towing benefits, up to $100 per occurrence. Includes towing, battery jump start, fluid delivery, flat tire assistance and lock-out service.